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We deliver all of our new products with the standard factory warranty.You can only claim the warranty as per the decribed period & term mentioned or given by the company.

So in case you have a malfunction with a product -within this period or after- please do not hesitate to contact us.

We always strive to find an appropriate solution.

You can contact us by email at

Besides that we are available by phone during the opening hours of the shop at the number mentioned in our contacts

Most of the electrical item and products without mentioned warranty will not be provided any warranty by the Red Ash Designs